For more detailed instructions for using the Wireshark program, visit the Wireshark Web page.
The following instructions are based on Wireshark Version 0.99.5 bundled with WinPCap Version 4.0. The following steps can be used to collect a Wireshark trace on a Windows PC. In these cases, a Wireshark trace might be requested. Other traces (such as the IBM i Access Client Solutions cwbcotrc) do not always provide the necessary detail to identify the source of a communications problem.
Wireshark is a free, open source network protocol analyzer that is readily available online (at When paired with WinPCap ( which is a freely distributed library for capturing Microsoft Windows packets), Wireshark is a network sniffer trace running on a PC that is experiencing communication problems.
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